Enter the Session ID provided to you by us in the box below and click ‘Connect’. You must also ‘accept’ the subsequent requests from your computer to download the remote session application and allow it to run for the session to commence.

If you do not have a session ID, please speak to our technician that has been assigned your job.

We use Zoho Assist remote management software as part of this service, therefore our Remote Support services privacy policy includes the Zoho Assist Privacy Policy as well as our own available at https://glentaylor.tech/privacy

If you have any concerns or questions about Remote Support, please speak to our technician assigned to your account or remote support job.